Friday, March 16, 2012

Adding Teas on RateTea - Critical Bug Fix

I recently learned of (and fixed) a critical bug in RateTea that was preventing users from adding teas to our database. Checking our logs, I saw that at least 50 users in the past month had visited the page with this bug. And, meanwhile, I was feeling discouraged that no one had been adding any teas!

Pictured here is a Acanthasoma haemorrhoidale, or Hawthorn shield bug, on a European holly. I like these kinds of bugs, which are cute and have piercing and sucking mouthparts, more than I like the kinds that cause people to have a less-than-satisfying user experience when using RateTea!

It seems that while I've been writing about best practices for tea company websites, I have been neglecting some basic functional aspects of my own tea website! What can I say? Writing about something and actually doing it are not the same!

I also want to thank Jackie of Tea Trade, and Sylvia, for pointing out bugs recently, and also Bob Downs for inadvertently helping me to identify a third bug (sorry, the other two bugs are not fixed yet).

If you tried to add teas, please try again!

This tool is for users to add teas to our database so that they can immediately rate and review them. The old January newsletter, Users Can Now Directly Add New Teas, explains more.

If you work for a tea company, there is a more useful tool for you:

If you are a tea company and wish to add your teas or list your entire catalogue, we have a more powerful tool for adding teas; rather than use the user tool, please contact me and I can get you set up with a special account to manage your company's catalogue on the site.


  1. Your comment page on your site doesn't seem to work either.

    I get the message 'invalid referrer' where the human verification is meant to be.

  2. This comment has been removed by the author.

  3. Thanks! We just fixed this; apparently this problem only affected people who tried to use the contact form when they were not logged in.