Friday, January 13, 2012

The Importance of Having A Product Page For Each Tea

This is the first post of a series I hope to write on best practices for tea company websites. These practices are based on my own understanding of web marketing, and are personal advice, not universal truth. I'll be the first to admit that I'm not an expert on web design; a lot of the best aspects of my websites are things that I have needed to figure out myself, by trial and error. One thing I have come to believe through my work on RateTea is the following principle:

It is beneficial to have a specific product page, with its own URL, for each individual tea that your company sells.




The screenshot above shows a product page for a tea from Upton Tea Imports; Upton has over 420 individual teas in its catalogue, and has a specific page for each one.

We all know the importance of having a webpage that is informative and looks nice. Why have a specific page for each individual tea? What if my company has hundreds of teas? Isn't that a lot of work? In this post I will not address the question of how to do this, but I will provide the reasons that I think this is important:

1. People can link to the page when talking about your tea:

If you have a page for each individual tea, and this page is easy to find on your site, people will be likely to link to it when talking about your tea. They may share the page on facebook or twitter, or link to it in their blog, or on a forum. Either way, you get more traffic to your site. You may get new people coming to your website who have not been there before. You may even make sales as a direct result of these links.

These links are especially beneficial when someone writes a detailed review on a blog, and links it to the product page for your tea. These sorts of links are very common: if you read review-centered tea blogs you will see that many of them include such links in almost every case, whenever a product page exists.

Personally, I am much more likely to link to a tea company's website if they have product pages. This is true both of links on this blog and on RateTea, which links the page for each tea to the product page, if this page exists.

2. Having a specific product page for each tea helps you to get search traffic:

If you have a product page for each tea, it makes it more likely that that page is returned in the results when people type the name of that tea into a search engine. The extra links generated because people are linking to the page will also make it more likely that your website is returned in search results, but sometimes, just having the specific page can go a long way, even if no one else links to it and the only links are from within your own website.

If you do not have a page for each tea, and another website does (as is common on sites like RateTea, Steepster, or various tea blogs), you make it unlikely that your own website is the first search result returned. Often, if you send out samples to bloggers, you will end up with quite a few pages on blogs specifically written solely about your tea. Not having a page on your own site is shooting yourself in the foot...you may actually lose search engine traffic by not having such a page...now there are dozens of pages dedicated to that one specific tea, and you still do not have such a page on your site.

A large portion of traffic to RateTea comes to individual product pages, and this traffic disproportionately comes from companies that do not have product pages. I also frequently see Steepster pages and pages on various tea blogs ranking higher in search results than tea company websites, and again, this is more likely for companies that do not have product pages for their teas.

3. Having a page for each tea creates a relevant place to land on your website:

If you have no individual product page for each tea, whenever someone types a tea into a search engine, even if the first result returned is your website, if they land at a generic page, such as your homepage, or a listing of multiple teas (such as if you put all green teas on the same page), they will take longer to find what they're looking for. Depending on how patient they are, and how easy to navigate your site is, they may give up. If you have a product page, and they land specifically on it, you make it that much easier that they find the information they wanted, about that specific tea.

Personally, if I follow a link looking for a specific tea and am redirected to the company's homepage or another generic page, if I'm not already focused on researching or buying that specific tea, I usually become annoyed and just close that browser tab.

In summary:

I find that, for tea companies, having a product page, with its own URL, for each individual tea in your catalogue, is a best practice. The benefits of having a product page are increased links and thus increased traffic to your website, including both referrals from other sites, and search traffic, and increased relevance of people when they land on your website, as they find exactly what they are looking for instead of having to navigate to find the information they want.

What do you think?

Do you agree with the advice and conclusions I draw here? Or do you think that sometimes, it is too cumbersome to create individual product pages, or that you do not have enough to say about each individual tea to warrant a whole page for each one? Do you think product pages are as beneficial as I am making them out to be on this page? If you are a tea blogger or just a casual tea drinker, do product pages make it more likely for you to link to a company's website? Do you prefer landing on a page about a specific tea, instead of having to navigate to find it? If you work for a tea company, do you have individual pages for each tea? Have you ever experienced anything to confirm or deny the claims I make on this page?

Wednesday, January 11, 2012

Letting Tea Settle, or the Psychology of Acquired Tastes? My Skepticism Shines Through

I seem to be on a roll, giving people a hard time, and this post continues in this vein. I recently read a post on Bon Teavant, titled letting tea settle. I found this post interesting, but I also found that my reaction to it was one of skepticism. The post describes the phenomenon in which you get a new tea in the mail and are disappointed with it, but you find that after several weeks, it is yielding more enjoyable cups. Most people who have ever received tea in the mail have probably experienced this at some point.

So you can get in the mood for this post, here's a photo of some tea I recently received in the mail:



Bon Teavant offers the following explanation:

People whose passion is the study of tea will tell you that tea requires careful handling and rest when being moved from one storage space to another, even within the same town or village. Plants are extremely sensitive to change, and just as a person can suffer jet lag or mild disorientation when traveling or moving homes, tea can experience "shock" when being transported or changing venues, and is best left alone for a while to find its equilibrium.


Something about this explanation does not sit well with me; my skeptic-dar starts going off. For one, the claim "People whose passion is the study of tea..." strikes me as weasel words, like saying: "People who are really in the know will agree that X." instead of citing a specific expert or authority and quoting them saying something to the effect of X. And while I would not consider myself a tea expert, I am pretty passionate about tea, and, while I do think that there are important issues to consider in the handling, packaging, and storage of tea, I'm not inclined to agree with the explanation that follows, about tea being sensitive to moves. By making this statement, Bon Teavant is putting words in the mouth of all tea enthusiasts, which is something I try to avoid doing.

I've noticed this phenomenon, but I attributed it not to the tea itself but to my own psychology. My experience with tea is that it can be sensitive to handling which breaks the leaf, to excessive changes in temperature, and to exposure to air or sunlight, but that moving alone has no effect on it if it is packed properly.

My explanation of the same phenomenon:

Each batch of tea is different, and I think we need to get accustomed to new food and drink. The first time we encounter something it may taste a bit off...not because it is, but because we're not used to it. This is the essence of acquired tastes. To tea drinkers, the phenomenon of acquired tastes is usually most evident when we try a completely unfamiliar variety of tea, but it can happen to a lesser degree with familiar teas that change in more subtle ways. And because most tea generally loses flavor over time, if we have been drinking last year's batch, and we use it up and receive a fresh batch in the mail, even if the batch were identical (as it almost never is), it would taste different to us because it would taste fresher.



While we usually think of fresher as tasting better, fresher teas often contain more vegetal tones in the aroma, and these aromas are some of the ones that most strongly evoke the acquired taste process, in which we are a bit averse to them initially and then develop a liking to them over time. Tea does change with storage, but, with the exception of Pu-erh and other aged teas, it generally seems to lose flavor over time, not develop flavor, and moreover, it seems to lose flavor very slowly. If the tea is extraordinarily fresh, it is possible that it is still undergoing chemical changes that may result in a better-tasting cup if you allow it to sit, but in this case, it is time, and not the move, that is the explanation.

So, when I ask why teas often taste better to me a few weeks after receiving them, my inclination is to explain the phenomenon primarily in terms of my own psychology, and secondarily in terms of inevitable chemical changes in the leaf, in the (usually rare) case that the tea is so fresh that it is still undergoing changes that you'd notice on the time-scale of a few weeks. It is possible that the opening up of a package and exposing it to air may spark some of these changes as well.

Objectivity vs. Subjectivity:

What is the objective reality experienced in the situation described in the Bon Teavant post? The reality is simple: you get new tea in the mail, you brew it, and you are disappointed. You return and brew it later, and you find you enjoy it more. We'd all agree upon this, when it happens.



But any interpretation of why, is going to be speculative and subjective. Why? Because human tastes are so complex, and the chemistry of tea and associated flavors are also rather complex, and there are too many factors to establish a clear explanation with certainty. So I'm not going to claim that my interpretations are correct. I would not feel comfortable with this sort of claim unless I somehow devised a scientific way to test the hypothesis of the different causal explanations.

But I will share why I'm more inclined to go with my explanation, which is that it fits more with the things that I know about how the world works. The blog post I link to makes an analogy to "jet lag" and the disorientation and disruption humans experience after a move, but I think this analogy is not applicable. Living organisms experience disruption when placed in a new environment. For example, if you were to transplant a live tea plant, it would need time to be adjusted to the new environment, the new light levels, soil, air temperatures and humidity, etc. In the case of dry tea leaf, you're considering a processed product, not a living organism, and it's being transported from one (hopefully) fairly controlled environment to another. Unless it is carelessly handled so as to damage the leaf (and most whole-leaf tea arrives nearly completely intact when I order it), or packaged so as to not be airtight, or subjected to extremes of heat or cold, it changes little.

Whereas the phenomenon of acquired tastes, on the other hand, is one that I've directly experienced.

What do you think?

Do you think my explanations are more plausible? Do you think there's more truth in Bon Teavant's one than my intuition suggests? Can you think of other, more plausible explanations than the ones I came up with? And do you think I've been giving too many people a hard time lately?

Monday, January 9, 2012

What Happened to Admari Tea? And Some Subtle Points On Language In Tea Marketing

I recently learned that Admari Tea has undergone a fairly radical transformation. Admari tea was a small tea company based in Midland Park, NJ. The company has moved to Miami, FL, but perhaps more importantly, it has shifted its focus dramatically, discontinuing its sales of all loose-leaf teas, and instead selling only tea bags.



Admari Tea's new website has two quotes that I want to highlight:

“A Buddhist monk once asked his master, ‘No matter what lies ahead, what is the Way?” The master quickly replied, “The Way is your daily life.’ This is the very essence of The Way of Tea. The principles of the Way of Tea are directed towards all of one’s existence, not just the part that takes place in the tearoom.” (Excerpt from Tea Life, Tea Mind by Soshitsu Sen XV)


And later on the page:

The way of tea is your daily life; your daily existence. The beautiful ritual of tea and respect for a simple ingredient, when done with reverence, can carry over, and bring meaning to every aspect of your life. At Admari Tea we recognize that in the modern world, the ritual must sometimes take a back seat to the hectic pace of life. So we are bringing the quality, the beauty and the reverence to you.


I totally understand that there is a large market for tea bags in this country, and globally, including a market for high-quality whole-leaf tea in pyramid sachets, and that companies are going to want to fill this business niche. However, there is something about the message being put forth by Admari tea that does not resonate well with me.

I want to go into depth about how I perceive this company's new message and marketing, because I think that the company's marketing has some negative elements to it that may alienate potential customers, and I think they can make a few simple modifications to the language in their new marketing that would help them to engage with potential customers in a more positive way. My remarks here may seem nitpicky, but I think they are important: sometimes tiny changes in wording can produce profound differences in how people react to language. I think the case below is one where a few very small changes could produce very large improvements in perception.

What are tea bags about?

Tea bags are about convenience. I have never heard any compelling argument in favor of tea bags, other than the convenience argument. Tea bags standardize the brewing process, save time, and allow people to brew tea with less equipment--all of these boil down to convenience. But tea bags require resources, which makes them inferior from a value and sustainability perspective. They also take away the control and flexibility of measuring out an exact amount of leaf, and they take away some of the possible benefits of using different brewing vessels or methods, such as mug brewing of loose-leaf tea. They are associated with a faster pace of life, which emphasizes quick and convenient consumption of food. On a spiritual level, they disconnect people from their tea and its origins; they move away from experiencing tea as a whole food and as slow food and move towards experiencing tea as an industrial product or consumer product.

It is certainly possible to experience tea more richly while using teabags, by being more mindful of the aromas, experiencing it as slow food, seeking out higher-quality tea, and putting care into brewing it, as I did in my post Multiple Infusions of a Tea Bag. But this type of experience is somewhat at odds with the experience of convenience and the fast pace of life.

A contradiction in marketing and message?

I think Admari tea is presenting a bit of a muddled message or apparent contradiction in their marketing. On the one hand, they're citing one of the quotes from the Sen Sōshitsu, referencing Buddhism, and talking about the "way of tea", the ritual of tea, respect for tea as an ingredient, and presenting a general approach of mindfulness about one's food. But on the other hand, they are caving into societal pressures. When they say: "...the ritual must sometimes take a back seat to the hectic pace of life." this seems like a cop-out to me.

And not only does this statement feel like a cop-out, it also feels like an intrusion or affront, like it is directly assaulting some core aspect of my beliefs or value system, and I imagine that many others may react similarly, even if they are not able to articulate it as thoroughly as I do here. Why?

A key issue is how they present "the hectic pace of life" as if it were a universal, immutable aspect of the world. Life is not inherently hectic or fast-paced. It can be fast-paced, or slow-paced, depending on who, where, and when you are talking about. A more honest way of wording this would be "...if your life is hectic or fast-paced..." or "...the hectic times in your life..." I also particularly object to the wording of their statement, using the word must. The hectic pace of our modern society is not inevitable, and, while some people are still caught up in it, it is not necessarily a good thing. And even when presented with hectic or fast-paced circumstances, people can respond in different ways, and often, the most productive and healthy way to react is to take a brief time for a meditative break, which, incidentally, one can sometimes do by taking the time to brew a cup of tea and drink it mindfully.

I think that statements that imply that the fast pace of life is somehow innate, universal, and unchangeable, actually cause harm by legitimizing the fast-pace of things even when it is harmful to people on a spiritual, physical, or emotional level, or harmful to society as a whole. And they cause harm by making people believe that life is always that way, and that one must cave into societal pressures to act and live that way, even when this way is destructive. A healthier viewpoint is one in which a person realizes that life will sometimes be fast-paced and other times slower, and that one can be empowered to influence the pace, speeding it up when it is too slow and slowing it down when it is too fast.

More, on the use of the term "reverence":

Another point which I object to occurs in the following sentence. After all the grandiose talk about the way of tea, their claim: "So we are bringing the quality, the beauty and the reverence to you" seems overstated, particularly in the use of the term reverence. Admari Tea is bringing a tea bag to the marketplace; it may have quality to back it up, and beauty, but reverence is something that you cannot package or sell as a product. Reverence is something that people must bring of their own accord to the way they experience tea. And I think that packaging a product in a tea bag actually places a barrier that makes it more difficult (although not impossible) to experience reverence for one's tea. To use this word, which typically is reserved for spiritual or religious topics, in the context of a consumer product, I think oversteps a boundary for me, and also elicits a negative reaction. Their use of the word reverence in this context seems to cheapen the word, and it strikes me as a bit irreverent.

Integrity in marketing:

I'm a big fan of honesty and integrity in marketing. Companies can and do market top-quality whole leaf tea in high-quality sachets. There is no guarantee that loose-leaf tea is better in quality than tea bags. Also, there is large existing market demand for tea bags, and I would not negatively judge a company just because they chose to sell tea bags (as I explain more in my recent post). But I do think that Admari Tea is trying to pull itself in two different directions here.

I think integrity in marketing is not just a question of simple factual matters, but also encompasses the spirit of the marketing. I object to some of their use of language in marketing, and as I am someone who tends not to be easily offended, I suspect that others may also react negatively as well, especially to their combination of referencing Buddhism and the Sen Sōshitsu, and using the word reverence, in the context of a move that most people would probably see as moving in the opposite direction, away from these concepts.

A recommendation for Admari Tea:

I think Admari Tea would benefit from softening their use of marketing in such a way that is more honest and avoids some of the apparent contradictions that I raised here, and I'd also suggest that they still offer some loose-leaf tea for sale, even if it is a slight inconvenience or results in a small financial loss. While it is understandable, given the constraints of market demand in our society, that some tea companies would choose to focus on tea bags, I think that it is important to always at least allow shoppers the option of the best possible choice, especially from the perspective of value and sustainability, which is loose-leaf tea. Both of these changes would make me think more favorable of them as a company. The indirect benefits to Admari Tea in terms of greater perception among serious tea drinkers and those with a more religious or spiritual inclination would more than offset any small financial loss associated with making these changes.

What do you think?

How do you react to the examples of Admari Tea's marketing that I gave here? How about other companies using similar language and rhetoric to market their products? Do you agree with my suggestions, or do you think you'd make different suggestions? Do you think that my suggestions would result in a tangible economic benefit to Admari Tea?

Sunday, January 8, 2012

Top 5 Most-Viewed Press Releases of RateTea and This Blog

I occasionally issue press releases related to RateTea and/or this tea blog, using prlog.org, a free service that is minimal but easy to use and rather powerful. Sometimes, I find it almost comical which of these releases get the most views. Here are the top 5 press releases of all time, by views:



What's the lesson? Life is a bit random perhaps?

Friday, January 6, 2012

Flavored Teas, Tea Bags, Boycotts, and Bullshit

I recently read a post on Tony Gebely's World of Tea, titled No Bullshit Tea Companies. I found this post very interesting on several levels. I like certain aspects of it but there are other aspects on which my perspective differs and I wish to respond to. I responded to the post in the comments, but I wanted to further respond, because I just had to write more about private prisons, Islamic terrorism, and the tea party movement, in a post that is really more about tea companies than anything else.



The gist of the post is that Tony has compiled a list of companies that (a) sell tea in loose-leaf form only, and (b) sell only unflavored teas. I am a huge proponent of loose-leaf tea; I drink almost exclusively loose-leaf tea myself, and I am constantly encouraging people to go over to it, as it is superior in terms of quality, value, flexibility, and sustainability. I also love pure teas and traditionally-processed teas, and tend to be less of a fan of teas flavored with extracts or flavorings. And I am saddened when companies discontinue their loose-leaf tea offerings to focus on tea bags, as happened recently with Admari Tea.

And I think it's useful to compile lists of companies that focus on pure teas. But I question the usefulness of identifying tea companies solely by whether or not they focus exclusively on pure, loose-leaf teas, and disqualifying or refraining from including ones just because they sell teas in tea bags, or sell some flavored teas.

I don't dismiss companies selling a high-quality product just because they sell other products that I am not interested in:

I want to highlight one of my favorite tea companies as an example: Upton Tea Imports. Upton is my favorite tea company. It sells only loose-leaf tea, and it has a clear focus on unflavored teas. As of writing this post, their catalogue includes 160 teas in their category of blends, flavored teas, decaf teas, and herbals. Yet they have 261 pure black teas, 107 pure green teas, and 42 oolongs.

Upton occasionally does things that I don't like. One thing that I've always found strange about Upton is that they sell numerous flavored teas that have artificial flavoring. I can't see ordering any of these teas, personally. Yet I don't think this detracts at all from the quality of their pure teas. This morning I tried a tea from a new tea garden in Nepal, Singalila Estate. Upton not only has some outstanding teas, it has some unique and novel offerings, including some herbs that I buy regularly that are hard to obtain elsewhere, like lemon myrtle.

I also think Upton is consistently fair in their pricing, and consistently accurate in their writing of commercial descriptions of tea. And Upton is just one example; I can think of other companies whose loose tea I really like, but which also sell flavored teas or tea bags that I would not be interested in, including Rishi Tea, Arbor Teas, Harney & Sons, Foojoy, Adagio Teas, Hampstead, and Ten Ren Tea.

Boycotts: where to draw the line?

In my comment on Tony's post, I brought up the topic of boycotts. I don't think that the exclusion of companies from a list necessarily is the same thing as a boycott, but I do think that such inclusion or exclusion makes an implicit statement about what companies you wish to support buying or not buying from. And I think that it is generally more useful to compile lists of companies based on what they sell, rather than what they don't sell. I brought up boycotts because I think they are the sole exception, at least in my value system, from this principle.

There are certain times when I think it is appropriate and constructive to refrain from supporting a company because of a certain product they sell or a certain practice they are engaging in. For example, if I learned that a company was knowingly profiting from something grossly unethical, or directly engaging in unethical business practices, I would remove them from listings of tea companies, and recommend against buying from them.

Some examples of behaviors that would get me to do this would be using black-hat techniques to manipulating search rankings (see boutique spam for an example), deliberately misrepresenting a product, publishing bogus health claims to promote a product.



And in terms of boycotting a company because of a service or product that a company could provide that I would have ethical problems with, I would like to point to something that happened when I was at Oberlin college, 1999-2002. Oberlin ousted Sodexo-Marriott as the company running their dining halls, and disqualified them from bidding on future food service contracts, because the company had investments in privately-owned, for-profit prisons, both owning its own prison in England, and owning a portion of Corrections Corporation of America. The school decided, and I would say rightfully, that there are serious ethical problems with supporting a company that derives profit from the incarceration of people. When I learned of this, I decided to personally boycott Marriott hotels as well.

And now to the second point I wish to respond to.

Bullshit: what is it and what is it not?

I'm often reluctant to use the word bullshit with people, especially when I'm being conscious about offending people who have differing views. But I do think the word is a useful one, often capturing a meaning and connotation that no other word captures exactly.

That said, I do not like Tony Gebely's use of the term bullshit to refer to flavored teas or tea bags. I'll be the first to admit that some things in life are just straight bullshit. I see a lot of comments in political rhetoric that I think could be accurately labelled with this term. Examples include when politicians or candidates make claims of subjective interpretations as fact. "The policies of Clinton / Reagan / (Insert favorite president here) resulted in economic growth / recovery / (Insert positive result here.)" Really? When people call bullshit on these statements, they're standing on solid ground: cause and effect is complex, correlation does not imply causation, and the political and economic systems are not fully understood by anyone.

Another example are gross generalizations about groups of people or cultures: "Rap music is so anti-intellectual" (Really, have you ever listened to Black Thought or Talib Kweli)? "Muslims are terrorists and hate America." (Really? The Pew Research Center poll below suggests a hefty majority of American Muslims believe terrorism is never justified.) Or a common one among my liberal friends: "Members of the tea party movement are racist and xenophobic." (Really? Have you ever had a serious conversation with anyone who is a member of the tea party movement? And which of the numerous tea party organizations are you talking about, since there are so many different groups with this name?) These generalizations can be accurately described as bullshit.



And then there are the times when someone is talking, in a presentation, job interview, or just a casual conversation, or perhaps writing in an article, or writing an essay on an exam, and you know that they're just totally making stuff up. I see stuff like this on tea company websites or on the less reputable tea blogs sometimes, in tea descriptions, or pages talking about the health benefits of tea. And I also think it's accurate to call out this stuff bullshit.

But I would not apply this label to something that just doesn't fit your tastes!

What do you think?

Are there any tea companies whose loose-leaf tea you really like, that also sell tea in tea bags, or flavored tea, which you are less interested in? What types of unethical products or services would a company need to provide before you'd consider boycotting them? And do you use the word bullshit in public speech? Where do you draw the line between bullshit, and things you just don't like or don't think are correct?

P.S. Tony, I still think you are awesome, I just felt like giving you a hard time in this post.

Wednesday, January 4, 2012

Tea On A Very Cold Day

Last night and this morning it was very cold where I live. I don't know the exact low but it was forecasted to be around 17 degrees F, and it felt like it. Not only was it the coldest night of the year so far, but it well over 10 degrees (F) colder than the coldest night we have had up until this point, making it feel like a bit of a shock. Living in the city now, there are fewer natural things that I was able to photograph to capture the cold; without any visible ice or frost, this is the best I could come up with:



Bare branches against a blue sky often evoke the association of cold for me, as the coldest days in winter tend to be the clear ones.

I sometimes check the weather in different parts of the country, to get a sense of perspective. I was surprised that it was significantly warmer this morning in Minneapolis, which tends to average about 15-20 degrees colder than Philly in the month of January.

Tea when it is cold:

When it is very cold, I tend to want to drink a greater volume of hot liquids just to stay warm. This includes tea. However, because I don't like consuming additional caffeine, I tend to brew the tea more weakly. Often I achieve this by using a larger brewing vessel. Usually, my default mugs to make tea in hold about 12 ounces of water. On cold mornings, such as this one, I often prefer a larger mug...in this case, one that holds about 16 ounces, or two cups. I have one mug that I bought recently that I drank from today:



This mug was produced by a local potter who sells his pottery at the Clark Park Farmer's Market in West Philadelphia, every saturday. I really like his work, and it is very reasonably priced. His work is very clean and neat looking, yet simultaneously earthy and organic. Much of his work has a pattern of overlapping colors, blending to produce even more colors, produced by dipping the work in glazes covering part of it, and then repeating at a different angle. I hope to return to highlight more of his work because I think he has some genuine artistic flair; this simple photo doesn't really do justice to his creations.

Another thing I do on cold days:

Another thing I do when it's very cold is to stretch tea one infusion beyond when I would normally steep it. For example, if I would normally steep an oolong (western-style brewing) twice, before discarding the leaves, I steep it a third time, and enjoy the last infusion for its warmth, even if it is somewhat bland.

Do you drink more tea when it is very cold?

Do you drink more tea when it is very cold? Do you just deal with the additional caffeine, or do you brew the tea more weakly like I do? Or do you drink other hot liquids like hot fruit juice or herbal teas?

Monday, January 2, 2012

Back From Break, SEPTA's Holiday Trolley, and Transit & Sustainability

Over the holidays, I enjoyed a lot of tea, but I did not write about much of it, because I needed a break. Because I did not post over the holiday break, I want to share one picture from during this time period which captures both a little bit of the holiday spirit, and also shares something of personal importance from my life.

Here is a SEPTA trolley, decked out in Christmas lights:



There are a lot of SEPTA trolleys, but to my knowledge, only one of them is covered in lights like this one. All of the trolleys flash "Happy Holidays" on their signs, alternating with the route number, but I liked the unique touch offered by this one trolley.

These trollies are not directly related to tea (beyond the fact that I rode one of these trolleys to and from World Tea East back in September), but they are directly related to another topic that I am passionate about: sustainability.

Public Transportation And Sustainability:

The U.S. used to have trolleys or streetcars in nearly all of its larger cities, and many smaller ones as well. Unfortunately, the streetcar systems were completely dismantled in most cities, and mostly dismantled in others, such as Philadelphia. The southern end of West Philadelphia is one of the few neighborhoods that kept its system mostly intact. The trolleys branch out and follow the major streets, going away from the city. Travelling towards the downtown, the trolleys come together at 40th street and enter a tunnel, becoming a subway, which travels downtown, ending at 13th street, and connecting with the major north-south and east-west subway lines, with free transfers.

Now, thankfully, much of the U.S. is starting to think about rebuilding these systems. Philadelphia recently restored one discontinued line, the Girard avenue trolley, and some smaller cities have rebuilt trolley systems, such as Little Rock Arkansas' River Rail Streetcar, run by the Central Arkansas Transit Authority. Pictured here is another type of transit, a regional rail station, featuring heavy rail lines that can carry large volumes of passengers over moderate distances:



Public transportation, whether bus, trolley, or other rail, promotes sustainability because it can reduce car traffic, which not only reduces energy use and pollution directly, but also provides indirect benefits: with fewer cars on the road, the remaining cars can get to their destinations faster. Public transit also allows riders to relax, getting to enjoy their commute or travel time, talking, looking out the window, or reading, rather than having to focus on the road. By looking out the window on buses, street trolleys, or elevated trains, people learn more about their communities, including learning about businesses located on or near transit lines. People also can converse with fellow passengers, and get to know regular riders.

Public transportation is like tea:

Public transit thus helps to reduce stress levels and also helps to connect people to each other and their communities. In this respect, I think it is a lot like tea, and I think that many of the same people who enjoy tea because of its relaxing properties and potential to bring people together might enjoy riding buses, trolleys, or trains for the same reasons.